Rachel Austen - Occupational Psychologist and Workplace Burnout Specialist

Rachel Austen

Workplace Burnout Prevention Specialist

As an experienced Occupational Psychologist, I help individuals and organisations recognise burnout early, understand what’s driving it and find practical solutions to help them thrive in high stress environments.

Learn more

Some of the organisations i’ve helped are:

BBC Studios logo with white text on a black background
HSBC bank logo with red hexagon symbol and black text
Grosvenor logo with a circular, leaf-like emblem above the company name
Carlsberg logo with white text on a green background.
Booking.com logo with the text 'Booking.com' in blue and black font.
Leatherite logo with stylized text.
The Target logo with the word 'MUFG' next to it.
A black logo with a blue square design and white text that reads 'T-Force'.
DLA Piper logo with a large stylized 'C' and the company name in blue
Logo of Philip Morris International featuring a crest with two lions and a crown, with the initials 'PM' in the center, and the text 'Philip Morris International' beside it.
G4S logo with black text and a red and white symbol.

Why People Work With Me

Helping people understand what’s really going on beneath the surface

Burnout doesn’t happen overnight.

It builds gradually - through patterns, pressures, expectations and environments that shape how we think, feel and work.

My approach combines:

  • Psychological Expertise

    Deep understanding of human behaviour, stress, burnout and evidence-based approaches to drive meaningful impact.

  • Data-Led Insight

    Using a proprietary, validated psychometric tool called AURA, burnout becomes measurable — helping individuals and organisations act earlier.

  • Organisational Experience

    Experience working with many companies to diagnose burnout risks and address systemic drivers of stress - I know what works and what doesn’t.

  • Leadership Understanding

    Having assessed and coached thousands of leaders, I understand leadership behaviours, pressure points, and the role leaders play in creating psychologically healthy workplaces.

What I Do

Learn more

I work with individuals, teams and business leaders who want to take a proactive approach to managing risk from burnout and develop healthier, more effective ways of working.

I also train coaches in my validated psychometric assessment tool, AURA so they can use it with their clients.

My approach is grounded in psychological science, data-led insight and practical action.

Here’s the main ways of working with me:

Silhouette of a person holding their head with flames coming out of their head, symbolizing stress or mental overload.

Beating Burnout Programmes

A systematic and data-driven approach to managing risk from burnout and creating conditions to thrive.

Two simplified human figures holding a heart with an EKG line inside it.
Two stylized figures climbing a step, with two clouds and a sun above them.
Learn more

Workshops & Learning

Equipping employees and managers with insights, skills and tools to cope with stress and build personal and collective resilience.

Learn more

Personal Coaching

Confidential coaching guided by AURA insights to help individuals recognise stress patterns and map their path to thriving.

A certificate or award with the word 'AURA', a checkmark inside a circle at the top, and a ribbon at the bottom.
Learn more

AURA Certification

Enabling coaches and consultants to use the AURA assessment tool in their work with clients.

What Clients Say

*

What Clients Say *

”We were impressed with the level of support we received working with Rachel, the usefulness of AURA's reporting and resources. The data and tools provided by AURA were particularly valuable in helping us to track progress, identify areas for improvement, and make informed decisions in our efforts to promote wellbeing and resilience. ”

Treesan Boonma, Head of HR, Booking.com

“Superb. Rachel was fantastic at making an accurate analysis of my situation and offering practical guidance and suggestions. Her suggested solutions to problems felt easy to implement and achievable.

Sarah Crawshaw, Associate Director, Leithwaite

See Case Studies

About Rachel Austen

Chartered Occupational Psychologist • Organisational Consultant • Coach • Workplace Burnout Prevention Specialist

A woman in a black floral dress and blazer, standing with hands clasped in front, smiling, against a plain white background.

I’ve got 20 years of experience of working with organisations across over 30 countries.

I’ve spent my career helping people understand themselves better — working with hundreds of leaders, teams and organisations around the world. This has given me deep insight into how workplaces function and what people need to thrive.

My work is grounded in rigorous psychological science and motivated by my own personal experience of burnout.

That is why I care deeply about early detection, practical intervention and meaningful impact.

I believe people can thrive at work without sacrificing their health and organisations can succeed without burning out their people. 

See more